Inform drivers reliably — without additional apps, without friction
Driver apps and telematics systems are the central communication channel with the driver for many freight forwarders. This is where order data, route planning and simple status messages come together. At the same time, shippers, locations and industrial parks are increasingly using their own applications, for example for admission, navigation or security processes. For drivers, this often means: multiple systems, changing processes, additional apps — or in extreme cases even paper and a private smartphone. Loady starts right here: with a non-invasive, system-independent basis that reaches drivers — and can be integrated into existing communication environments at the same time.
Driver communication is complex — and there is often a problem with the transfer of relevant information.
Truck drivers should handle transports safely and without incidents. Their performance is fundamental to the supply chain — but it is little appreciated. Driver shortages, time pressure, communication problems are commonplace and are particularly challenging when it comes to new locations and customers. At the same time, requirements are increasing:
- more automatic actions during charging and unloading
- more complex security and location rules
- changing shipping companies and subcontractors
In practice, however, information often becomes:
- passed on too late or not passed on at all
- in unclear or too technical form
- only in one language
- passed through to the driver who “just wants to drive” and doesn't read or pay attention to all texts
Questions and discussions on site
Incidents and delays in processing
Uncertainty in safety-related activities
Frustration on all sides
Drivers should work digitally — but not operate more systems
Depending on the degree of digitization of the freight forwarding company, drivers today work very differently:
- with telematics systems or onboard units
- with a driver app for order, route and status messages
- with additional apps from shippers or locations
- or with printed orders and a professional or private mobile phone
What unites drivers:
- You don't want to install any more apps
- You don't want to create accounts
- You don't want to jump between systems
- And they want clear, understandable instructions at the right time
However, complex processes, security requirements and automatic actions are increasing — and can hardly be carried out cleanly without digital support.
How Loady Driver complements apps and telematics
Loady provides driver-relevant information in such a way that it can be used at a low threshold — and at the same time can be integrated where it makes sense.
1. Non-invasive: directly available online view for drivers
Loady creates a multilingual online view for every collection or delivery:
- Can be accessed via a temporary link or QR code
- no app, no login, no account
- Can be used on any smartphone browser
This means that the latest information on the respective delivery is available independently of the system — even for subcontractors or smaller freight forwarders without their own driver IT.
Driver-relevant information in 17 languages
Instantly available - online in the browser
No oboarding effort - no new tool
uniform information base — regardless of the degree of digitization of the freight forwarding company
2. Integration into existing on-board units or driver apps
Where freight forwarders are already using driver apps or telematics solutions, Loady content can be integrated or linked:
- Location and process information
- Loading and unloading requirements
- visual driver briefings and instructions
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In this way, drivers remain in their familiar environment — and still receive the complete, up-to-date requirements.
No need to switch between different applications
Current information directly in the existing communication flow
No media breaks
High level of acceptance
3. Specific support in everyday driver life
Loady not only provides text, but also contextual, practical information in 17 languages, for example:
- Information-enriched geolocations: Instead of just one address: exact coordinates of gates, parking lots, scales, signposts or ramps
- Driver briefings for specific activities: e.g. self-collection, assistance with charging, handing over keys, rules of conduct
- More comfort for the driver: Information on toilets, showers, lounges, parking facilities or food at locations
This reduces uncertainty, inquiries — and frustration.
less uncertainty in new or complex locations — faster local orientation
lower risk of errors when carrying out activities independently
reduced inquiries to dispatchers or warehouse personnel
greater predictability and less frustration in everyday driver life
Companies that inform drivers early, clearly and comprehensibly:
reduce the risk of incorrect journeys and waiting times
enable faster and more secure onboarding at new locations
make the deployment of subcontractors easier to plan
Relieve drivers, dispatchers and site personnel equally
Using data along the logistics process
Why this is relevant now
When drivers are better informed, the turnaround times of trucks at locations are measurably reduced. Fewer queries, less incorrect operation and less waiting time result in faster processing.
Everyone involved benefits from this: lower delays mean lower costs for freight forwarders, greater predictability for shippers and better utilization of locations. At the same time, the competitiveness of logistics partners is improving — including more stable and more predictable pricing.
Stefanie Kraus
Co-Founder & CEO
If necessary, we can help you calculate the benefit case, which shows the benefits and savings potential of Loady for your company — with a comprehensible method, real figures and a clear ROI assessment for a well-founded decision.
Explore Loady
Industry solutions
Precise delivery processes are crucial in the automotive industry — Loady ensures clear transport requirements and prevents delays.
Whether raw materials, specialty chemicals or distribution - Loady delivers clear transportation requirements and prevents delays.
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In the environment of large construction sites, dynamically adaptable, clear loading and unloading requirements are essential for safety, efficiency and on-time delivery.
With clear loading requirements, route planning and time window management run better - and logistics centers can better calculate when goods arrive and are redistributed.
In particular, liquid transport due to the risk of product contamination — but also deliveries of packaged goods — benefits from clear requirements for safe loading and unloading.
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In industrial production, clear requirements help to reduce loading times and errors, and thus also rework, which ensures the flow of materials and has a positive effect on production and logistics costs.
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In mechanical engineering, Loady supports the mostly time-critical delivery of materials and the delivery of finished goods - often in special sizes with special customer requirements.
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Logistics service providers benefit from clear requirements and reduce waiting and downtime, empty and extra km — they also enable new drivers to be onboarded quickly.
Energy generation, waste incineration and recycling are part of KRITIS, whose requirements Loady sustainably supports, particularly when instructing truck drivers and service providers.
Connect Loady to your business processes
Loady fits directly into existing ERP, TMS, yard, eCommerce, procurement and telematics systems, so that all charging requirements are automatically available in its own corporate and logistics systems.
Support as needed
We'll guide you through the onboarding process and, with introductions and best practices, ensure that your team is quickly trained and can take action. If necessary, we can help you create and update data sets in Loady.
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